Last updated: January 2, 2025

This Cookie Policy describes our policies and procedures on cookies and other related technologies. Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

Cookies

When you visit our website it can be necessary to store and/or read certain data from your device by using technologies such as cookies.

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website.

 

Placed Cookies

Most of these technologies have a function, a purpose, and an expiration period.

  1. A function is a particular task a technology has. So a function can be to “store certain data.”
  2. Purpose is “the Why” behind the function. Maybe the data is stored because it is needed for statistics.
  3. The expiration period shows the length of the period the used technology can “store or read certain data.”

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing Data

For more information, please read the Google reCAPTCHA Privacy Statement.

Functional
Name Expiration Function
_grecaptcha 6 months Provide spam protection

Usage

We use WordPress for website development. Read more

Sharing Data

This data is not shared with third parties.

Functional
Name Expiration Function
wpEmojiSettingsSupports session Store browser details

Usage

We use Intercom Messenger for chat support. Read more

Sharing Data

For more information, please read the Intercom Messenger Privacy Statement.

Functional
Name Expiration Function
intercom-id-* 9 months
Marketing
Name Expiration Function
intercom-device-id-* 9 months Store a unique user ID

Sharing Data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional
Name Expiration Function
cmplz_banner-status 365 days Store if the cookie banner has been dismissed

Browser and Device Based Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. You do have the right to opt-out and to object against the further use of non-functional cookies.

Manage Your Opt-Out Preferences

The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.

The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.

Enabling/Disabling and Deleting Cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

Your Rights With Respect to Personal Data

You have the following rights with respect to your personal data:

  • you may submit a request for access to the data we process about you;
  • you may object to the processing;
  • you may request an overview, in a commonly used format, of the data we process about you;
  • you may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you.

For more information about your rights with respect to personal data, please refer to our Privacy Policy

Contact Us

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

CTRAN
1201 Clemens Center Parkway
Elmira, NY 14901
United States